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CEGOS (DE): 142 Produkte

Cegos is a global leader in professional learning with over 200 of the best elearning courses on soft skills and other business topics. All courses are mobile-friendly and feature extensive interactivity to ensure successful learning experiences. Offered in a range of languages, Cegos elearning supports global training initiatives.

CEGOS (DE) ansehen

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Convincing customers with a winning offer

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Immersion in the customer’s world to better understand their needs and imperatives.Practical argument development exercises.A practical, us…

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Impact of emotions in the workplace. Part B

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Explore your own emotions, learn to recognize emotions in others and, in doing so, manage tension and avoid conflict more effectively. PMI®…

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The challenges of customer relations

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A simple, practical method to identify customer expectations and select the most appropriate response.Fun exercises to gain an insight into…

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Strategisches Zeitmanagement

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Vergleich des ursprünglichen Ansatzes zur Zeit: mit einer symbolischen, mythologischen Sicht der Zeit über den linearen Ansatz hinaus und b…

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Becoming a Coaching Manager. Part A

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Turning coaching concepts into practical tools for the manager, adapting to the role and to different situations (supporting a coworker in …

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The art of persuading through listening. Part B

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An effective method to structure your questioning.A series of exercises to identify best practice and master the questioning method. Progra…

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Dealing with time-consuming tasks. Part B

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Your role as a coach: you are required to help the main character in the module and learn lessons from this specific situation.Practical me…

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Kundenbeziehungen: Vereinbarungen erzielen

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Praktische Übungen helfen Ihnen dabei die Bedürfnisse Ihrer Kunden umzuwandeln. Eine Methode, die Ihnen dabei hilft, Ihre Argumente entspre…

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Customer relationship: practicing active listening

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Exercises and practical case studies to help you practice asking your customer the right questions. Program Encouraging customers to talk w…

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Evade trick questions at meetings

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You will encounter a series of practical, effective tools to help you develop effective counterarguments in tricky meeting situations. Usin…

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Increasing your productivity in a fast-paced world

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An original approach to time that accommodates unforeseen events, deals with the root causes of urgent situations and incorporates decision…

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Effective decision-making. Part A

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An innovative approach to the decision-making process.Tools adapted to everyday decision-making.A self-assessment to analyze and address yo…

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The management styles

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Practical case studies will help you optimize the way in which you manage each coworker.Effective tools to improve your communication and b…

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Making your new management position successful. Part B

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You will learn to resolve difficult situations through role-plays, and will engage in group and pair work to tackle complex management issu…

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Clarifying and managing your priorities. Part B

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A step-by-step method illustrated with practical examples to help you set the priorities of your role and the corresponding tasks.An effect…