Diversity and inclusion in the workplace

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Beschreibung

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About this course: Diversity is a fact. It is also paradoxical. We need to be capable of seeing and hearing differences in order to reap the benefits of diversity. But seeing and hearing differences hone our discriminating reflexes and can also lead to discrimination. If you take this MOOC, you will: 1. understand this paradox, 2. understand its dynamics, and 3. identify ways to manage it, so that you can better channel the diversity potential in the workplace for greater performance and innovation.

Who is this class for: This introductory course to diversity and inclusion is first and foremost for young professionals starting out their careers in any domain, but can be followed by…

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Frequently asked questions

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Noch nicht den perfekten Kurs gefunden? Verwandte Themen: Diversity, Change Management, Diversity Management, Personalmarketing und Personalführung.

When you enroll for courses through Coursera you get to choose for a paid plan or for a free plan

  • Free plan: No certicification and/or audit only. You will have access to all course materials except graded items.
  • Paid plan: Commit to earning a Certificate—it's a trusted, shareable way to showcase your new skills.

About this course: Diversity is a fact. It is also paradoxical. We need to be capable of seeing and hearing differences in order to reap the benefits of diversity. But seeing and hearing differences hone our discriminating reflexes and can also lead to discrimination. If you take this MOOC, you will: 1. understand this paradox, 2. understand its dynamics, and 3. identify ways to manage it, so that you can better channel the diversity potential in the workplace for greater performance and innovation.

Who is this class for: This introductory course to diversity and inclusion is first and foremost for young professionals starting out their careers in any domain, but can be followed by anyone wishing to increase their awareness of diversity issues around the world and to develop inclusive attitudes and behaviors.

Created by:  ESSEC Business School
  • Taught by:  Junko Takagi, Teaching Professor

    Management Department, Chair of Leadership & Diversity
Level Beginner Commitment 2 hours/week Language English How To Pass Pass all graded assignments to complete the course. User Ratings 4.6 stars Average User Rating 4.6See what learners said Coursework

Each course is like an interactive textbook, featuring pre-recorded videos, quizzes and projects.

Help from your peers

Connect with thousands of other learners and debate ideas, discuss course material, and get help mastering concepts.

Certificates

Earn official recognition for your work, and share your success with friends, colleagues, and employers.

ESSEC Business School For over a century, ESSEC has been developing a state-of-the-art educational program that gives the individual pride of place in its learning model, promoting the values of freedom, openness, innovation and responsibility. Preparing future managers to reconcile personal interests with collective responsibility, giving consideration to the common good in their decision-making, and weighing economic challenges against the social costs are some of the objectives ESSEC has set for itself. Its ultimate goal? To create a global world that has meaning for us all.

Syllabus


WEEK 1


Hi Diversity!



Welcome to the start of your learning journey! In this module, you will start to familiarize yourself with diversity concepts and their relevance in the workplace. First, you will learn about why diversity and inclusion are important for firms, and about the historical development of diversity and inclusion in firms. Next, you will be introduced to key diversity-related concepts and issues. Then, you will discover facts and figures for five diversity categories and the challenges that firms are facing to promote the inclusion of these diversity elements. By the end of this module, you will have a clear understanding of diversity concepts and their application to different diversity categories.


11 videos, 2 readings, 1 practice quiz expand


  1. Video: This is diversity!
  2. Practice Quiz: The importance of diversity and inclusion for firms
  3. Video: The importance of Diversity and Inclusion for firms
  4. Reading: Course outline
  5. Video: A brief history of diversity in the workplace
  6. Video: Key diversity concepts
  7. Video: The long and winding road to inclusion
  8. Video: Understanding diversity categories
  9. Video: Gender diversity
  10. Video: People with disabilities
  11. Video: Cultural and social diversity
  12. Video: LGBT issues around the world and in the workplace
  13. Video: Intergenerational diversity
  14. Reading: Crossword exercise

Graded: Evaluation quiz

WEEK 2


Categorization and Diversity Perceptions



Now that you have a solid understanding of diversity and inclusion concepts, this second leg of the learning journey is all about you within an increasingly diversified social context. This module introduces you to how cognitive processes such as social categorization impact what we see and how we react to our social environment. It will help you understand your own and others' perceptions and reactions to difference. By the end of this module, you will have acquired conceptual tools and experiential data, in order to analyse your reactions in social interactions in the workplace.


4 videos, 2 readings expand


  1. Discussion Prompt: Why can't the surgeon operate?
  2. Video: Introduction to Categorization and Diversity Perceptions
  3. Reading: Related readings
  4. Video: Social cognition and categorization processes
  5. Reading: How Racist Are You? - Jane Elliott's Exercise
  6. Video: The impact of social categorization on how we see others and ourselves
  7. Discussion Prompt: The Harvard Implicit Association Test
  8. Video: Social categorization and social identity
  9. Slideshow: Social Categorization & Gender – Impact on Attitudes and Behaviors

Graded: Categorization and diversity perceptions

WEEK 3


Disrupting with Diversity



In the previous module, you honed in on your diversity reflexes by first understanding categorization processes, then applying them to your own experiences. In this module, you will go from the individual to the firm setting, and explore the diversity processes that we encounter in organizations. You will be introduced to a method for mobilizing the disruptive force of diversity by building on the self-knowledge that you have acquired in the previous session. You will see how diversity can be leveraged to make us think about how we think, and how it can help us to expand our perceptions and understanding. By the end of this module, you will grasp the challenges of implementing inclusion in the workplace and be able to apply the cognitive method to a diversity case.


5 videos, 2 readings, 1 practice quiz expand


  1. Video: Understanding the disrupting force of diversity
  2. Video: The organizational paradox
  3. Video: The diversity and inclusion paradox
  4. Discussion Prompt: Constructive disruption at IBM
  5. Video: The tipping point
  6. Reading: Related materials: “Run like a girl” campaign
  7. Video: Mobilizing disruption: applying a cognitive method
  8. Reading: How (not) to react to diversity disruptions: The case of Nitila
  9. Practice Quiz: How (not) to react to diversity disruptions


WEEK 4


Diversity and Inclusion around the World 



Well done! You are almost there! In this final leg of your learning journey, you will travel to different countries around the world to find out what diversity and inclusion initiatives are being implemented, and to think about their impact. You will also have the opportunity to describe a diversity and inclusion best practice, and thereby develop your skills to look for diversity information in the workplace, to identify diversity and inclusion best practices, and to become more aware of the different inclusion initiatives that are in your professional environment.


5 videos, 4 readings expand


  1. Video: Diversity and Inclusion around the World
  2. Video: Japan. Women in the workplace
  3. Reading: India. LGBT Case.
  4. Video: China. Disabilities in the workplace
  5. Reading: France. Women in automobile salesrooms at Renault
  6. Reading: Brazil. A question of color
  7. Reading: Australia. Majority women in the Management Committee
  8. Video: US. The aging workforce
  9. Video: Conclusion on Leadership, Diversity and Inclusion

Graded: Write your own diversity case

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