Six Sigma Principles

About this course: This course is for you if you are looking to learn more about Six Sigma or refresh your knowledge of the basic components of Six Sigma and Lean. Six Sigma skills are widely sought by employers both nationally and internationally. These skills have been proven to help improve business processes and performance. This course will introduce you to the purpose of Six Sigma and its value to an organization. You will learn about the basic principles of Six Sigma and Lean. Your instructors will introduce you to, and have you apply, some of the tools and metrics that are critical components of Six Sigma. This course will provide you with the basic knowledge of the principles, roles, and responsibilities of Six Sigma and Lean. Every module will include readings, videos, and a quiz to help make sure you understand the material and concepts that are studied. You will also have the opportunity to participate in discussions and peer review exercises to give you the opportunity to apply the material to your daily life. Our applied curriculum is built around the latest handbook The Certified Six Sigma Handbook (2nd edition) and students will develop /learn the fundamentals of Six Sigma. Registration includes online access to course content, projects, and resources but does not include the companion text The Certified Six Sigma Handbook (2nd edition). The companion text is not required to complete the assignments. However, the text is a recognized handbook used by professionals in the field. Also, it is a highly recommended text for those wishing to move forward in Six Sigma and eventually gain certification from professional agencies such as American Society for Quality (ASQ).

Who is this class for: This course is aimed for those who have an interest in process improvement, business, or engineering. The course is geared for beginners or experienced professionals.

Created by:  University System of Georgia

• Taught by:  Bill Bailey, PhD, Assistant Professor of Industrial Engineering

  Department of Systems and Industrial Engineering

• Taught by:  Gregory Wiles, PhD, Interim Chair and Assistant Professor

  Department of Systems and Industrial Engineering

• Taught by:  David Cook, PhD, Assistant Professor of Mechanical Engineering Technology

  Department of Mechanical Engineering Technology

• Taught by:  Christina Scherrer, PhD, Professor of Industrial Engineering

  Department of Systems and Industrial Engineering

Basic Info Course 1 of 4 in the Six Sigma Yellow Belt Specialization Level Beginner Language English Hardware Req Required Companion text: The Certified Six Sigma Yellow Belt Handbook (2nd edition) How To Pass Pass all graded assignments to complete the course. User Ratings 4.4 stars Average User Rating 4.4See what learners said Coursework

Each course is like an interactive textbook, featuring pre-recorded videos, quizzes and projects.

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Connect with thousands of other learners and debate ideas, discuss course material, and get help mastering concepts.

Certificates

Earn official recognition for your work, and share your success with friends, colleagues, and employers.

University System of Georgia The University System of Georgia is composed of 28 higher education institutions including 4 research universities, 2 regional universities, 12 state universities, 13 state colleges and the Skidaway Institute of Oceanography. The Georgia Public Library System, encompassing 61 library systems throughout Georgia, is also part of the University System.

Syllabus


WEEK 1


Six Sigma Foundations, Principles, Roles and Responsibilities



Welcome to the Six Sigma Yellow Belt Specialization! Six Sigma skills are widely sought by employers both nationally and internationally. These skills help to improve business processes and performance. Your team of instructors, Dr. Bill Bailey, Dr. David Cook, Dr. Christine Scherrer, and Dr. Gregory Wiles, currently work in the College of Engineering and Engineering Technology at Kennesaw State University. They have collaborated to create a specialization that is all encompassing of the Six Sigma methodologies for both Yellow and Green belt. Completion of this specialization will provide you with the knowledge to either continue to full Six Sigma certification or simply advance your knowledge professionally. In this module you will be introduced to the foundations of Six Sigma, the purpose of lean, and the value to the organization as a whole.


11 videos, 3 readings, 2 practice quizzes expand

1. Reading: Highly-Recommended Text
2. Reading: Six Sigma Foundations and Principles - Recommended Reading
3. Video: What is Quality - Origins of Six Sigma - David Cook
4. Video: Six Sigma Foundations and Principles
5. Video: Purpose of Six Sigma
6. Video: Six Sigma Methodology
7. Video: Evolution of Six Sigma
8. Video: Value of Six Sigma
9. Practice Quiz: Six Sigma Foundations and Principles Practice
10. Reading: Six Sigma Roles and Responsibilities - Recommended Reading
11. Video: Individual Contributors
12. Video: Yellow and Green Belt
13. Video: Roles and Responsibilities of Black Belts
14. Video: Role of Master Black Belts
15. Video: Role of Champions
16. Practice Quiz: Six Sigma Roles and Responsibilities Practice

Graded: Six Sigma Foundations and Principles Quiz
Graded: Six Sigma Roles and Responsibilities Quiz

WEEK 2


Quality Tools and Six Sigma Metrics



In this module Dr. Bill Bailey will introduce you to the different types of quality tools as well as important Six Sigma metrics that can be used throughout the DMAIC process. Quality tools and metrics are a critical tool for process improvement. This module will introduce you to some of the most common quality tools as well as the most important Six Sigma metrics.


10 videos, 5 readings expand

1. Reading: Intro to Quality Tools - Recommended Reading
2. Video: Introduction to Quality Tools
3. Video: Pareto Charts
4. Video: Cause and Effect Diagrams
5. Reading: Flow Charts and Process Mapping - Recommended Reading
6. Video: Flow Charts and Process Mapping
7. Peer Review: Process Mapping Exercise
8. Video: Checksheets
9. Reading: Scatter Diagrams - Recommended Reading
10. Video: Scatter Diagrams
11. Video: Histograms
12. Peer Review: Data Exercise
13. Reading: Six Sigma Metrics - Recommended Reading
14. Video: Six Sigma Measure - pt1
15. Video: Six Sigma Measure - pt2
16. Reading: Cost of Poor Quality - Recommended Reading
17. Video: Cost of Poor Quality

Graded: Quality Tools and Six Sigma Metrics Quiz

WEEK 3


Team Basics



Teamwork is an essential component of successful quality improvement work. Many successful organizations have leaders who work in teams. In this module you will learn about why teams are so important to the Six Sigma process, the different types of teams and their different objectives, the different stages of team development, decision making methods for use in teams, and team communication methods.


6 videos, 4 readings, 1 practice quiz expand

1. Video: Importance of Teams
2. Reading: Types of Teams - Recommended Reading
3. Video: Types of Teams
4. Reading: Stages of Team Development - Recommended Reading
5. Video: Stages of Team Development
6. Practice Quiz: Team Basics Practice
7. Reading: Decision Making Tools - Recommended Reading
8. Video: Brainstorming
9. Video: Team Decision-Making
10. Reading: Communication Methods - Recommended Reading
11. Discussion Prompt: Inefficient Meetings
12. Video: Agendas, Minutes, and Status Reports

Graded: Team Basics Graded Quiz

WEEK 4


Lean Foundations and Principles



In this module you will be introduced to the purpose of lean and its methodologies. You will learn about the value of lean to an organization. This module will build off of what you have learned in the previous modules and help you to better understand how to better serve customers.


6 videos, 6 readings, 1 practice quiz expand

1. Reading: Purpose of Lean - Recommended Reading
2. Video: Purpose of Lean
3. Reading: Useful Resources
4. Reading: Value Stream Mapping - Recommended Reading
5. Video: Value Stream Mapping
6. Video: Interview: Real World Value Stream Mapping
7. Reading: JIT and Kan Ban - Recommended Reading
8. Video: JIT & KanBan
9. Practice Quiz: Lean Foundations and Principles Practice Quiz
10. Reading: Poka Yoke - Recommended Reading
11. Video: Poka Yoke
12. Discussion Prompt: Poka Yoke
13. Reading: Value to the Organization - Recommended Reading
14. Video: Value to the Organization

Graded: Lean Foundations and Principles Graded Quiz