Strategic CX - The Castle of lost Magic

What you learn, you will experience. 

In a world of sameness, the extraordinary stands out. This is not just another workshop. It’s a transformational journey for leaders, creatives, CX and marketing professionals who are ready to shape the future through unforgettable experiences.

Over three immersive days, you’ll dive into a powerful mix of strategic thinking, emotional storytelling, adventure, and deep team alignment. Together, we’ll leave the ordinary behind – and build the kind of magic that customers, colleagues, and communities talk about for years.

An exclusive group of 30 magical aspirants will join the adventure to find the lost magic!

Day 1:

• Magical Aspirants will get the introduction
• How to create a vision and create your own
• Organizational Targets / How to define a target
• Build & measure responsibilities
• A special life experience
• Network and change your experiences
• NIGHTMARE / Experience the 7 deadly sins

Day 2:

• How to create your story’s out of the vision
• Define your own stories
• Wrap Up & a strategic organization / Find the magic point
• Magic Experience Value Proposition
• Experience vs. Efficiency
• A special life experience
• Foundation of an Experience
• Dimensions of Enthusiasm
• Build your own experience
• Knights Dinner
• Dracula on stage – the dress rehearsal begins

Day 3:

• The magic rules to boost your spell
• Your last challenge
• Magineer awardness
• Experience a role model company
• Going back home to bring magic into the world