Business Etiquette

Good manners are cost-effective. They not only increase the quality of life in the workplace, but they also contribute to employee morale, embellish the company image, and play a major role in generating profit.

This course explores the fundamentals, the most important of which are considerate of others, dress/appearance, workplace versus social situations, business meetings, proper introductions and 'hand-shake,' conversation skills/small talk, cultural differences affecting international business opportunities, interruptions and proper business e-mail and telephone.

Let's face it: we've all had those awkward etiquette gaffes. Our Business Etiquette training will make you look and sound the best, no matter what the circumstance.