English for the Import/Export Industry

Sprachkurs "English for the Import/Export Industry"

Das Sprachtraining „English for the Import/Export Industry“ behandelt mitunter folgende Themen:

• Explaining steps in the trade process, from raw material to finished product
• Describing, comparing and recommending products e.g. industrial machinery, consumer goods, electronics
• Describing daily operation in the import and export business
• Explaining and coordinating steps and people in project planning
• Discussing cultural, economical, political, legal and managerial factors which affect international trade
• Managing distribution channels
• ‘Talking up’ your product, sales and marketing of the products
• Describing the sales market of one’s company
• Developing and offering customer-specific product options with rapid delivery times and reduced costs
• Maintaining customer base and providing personalized and professional customer care and services
• Coordinating network of subsidiaries and suppliers, from selection process to development and maintenance of long-term relationships
• Discussing safety and quality management
• Exploring and discussing solutions to problems
• Understanding and complying with customs clearance procedures and International Trade Law
• Handling customer queries and complaints