Evaluating User Interfaces

Methode

Evaluating User Interfaces

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Beschreibung

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About this course: In this course you will learn and practice several techniques for user interface evaluation. First we start with techniques that can be applied alone or in a design team, including action analysis, walkthroughs, and heuristic evaluation. Then we move on to user testing, including learning from a series of usability tests carried out in a real usability lab, and techniques to carry out your own tests even without a lab. Finally, we wrap up the discussion of evaluation--and of UI Design in the specialization as a whole--by looking at the question of how to set and measure usability goals, and in turn, when a design is usable enough to release it.

Created by:  Univ…

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When you enroll for courses through Coursera you get to choose for a paid plan or for a free plan

  • Free plan: No certicification and/or audit only. You will have access to all course materials except graded items.
  • Paid plan: Commit to earning a Certificate—it's a trusted, shareable way to showcase your new skills.

About this course: In this course you will learn and practice several techniques for user interface evaluation. First we start with techniques that can be applied alone or in a design team, including action analysis, walkthroughs, and heuristic evaluation. Then we move on to user testing, including learning from a series of usability tests carried out in a real usability lab, and techniques to carry out your own tests even without a lab. Finally, we wrap up the discussion of evaluation--and of UI Design in the specialization as a whole--by looking at the question of how to set and measure usability goals, and in turn, when a design is usable enough to release it.

Created by:  University of Minnesota
  • Taught by:  Loren Terveen, Professor

    Computer Science and Engineering
  • Taught by:  Haiyi Zhu, Assistant Professor

    Computer Science and Engineering
  • Taught by:  Lana Yarosh, Assistant Professor

    Computer Science and Engineering
  • Taught by:  Dr. Brent Hecht, Assistant Professor

    Computer Science and Engineering
  • Taught by:  Joseph A Konstan, Distinguished McKnight Professor and Distinguished University Teaching Professor

    Computer Science and Engineering
Basic Info Course 4 of 5 in the User Interface Design Specialization Language English How To Pass Pass all graded assignments to complete the course. User Ratings 4.7 stars Average User Rating 4.7See what learners said Coursework

Each course is like an interactive textbook, featuring pre-recorded videos, quizzes and projects.

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University of Minnesota The University of Minnesota is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation’s most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations.

Syllabus


WEEK 1


Preface
We situate evaluation in the larger UI design process and provide an introduction to the course's content.


2 videos expand


  1. Video: Introduction to Evaluating User Interfaces and Evaluation in the UI Design Process
  2. Video: Evaluating User Interfaces: An Introduction


Evaluation without Users (Part 1)
We cover industry-standard techniques for evaluating interfaces without users, a lower-cost approach that precedes higher-cost "with user" strategies (Part 1 of 2).


5 videos, 1 reading expand


  1. Video: Evaluation without Users: Introduction
  2. Video: Action Analysis: GOMS and Informal Action Analysis
  3. Video: Case Example: Action Analysis
  4. Video: Assignment Video: Action Analysis Assignment
  5. Reading: Informal Action Analysis Assignment
  6. Video: Cognitive Walkthroughs

Graded: Informal Action Analysis

WEEK 2


Evaluation without Users (Part 2)
We continue our overview of evaluation techniques that do not involve users (Part 2 of 2).


7 videos expand


  1. Video: Assignment Video: Cognitive Walkthrough Assignment
  2. Video: Introduction to Heuristic Evaluation
  3. Video: Nielsen's Heuristics (Part 1)
  4. Video: Nielsen's Heuristics (Part 2)
  5. Video: Nielsen's Heuristics (Part 3)
  6. Video: Assignment Video: Heuristic Evaluation
  7. Video: Wrap-up Lecture: Evaluation without Users

Graded: Cognitive Walkthrough
Graded: Heuristic Evaluation Assignment
Graded: Evaluation without Users Quiz

WEEK 3


Evaluation with Users (Part 1)
We dive into the most important - and most costly - family of evaluation techniques: those that involve testing your user interface with real users (Part 1 of 3)


7 videos expand


  1. Video: Introduction to User Testing
  2. Video: User Testing Goals: Formative and Summative Evaluation
  3. Video: Usability Lab Tour
  4. Video: Usability Lab Example 1 - User 1
  5. Video: Usability Lab Example 1 - User 2
  6. Video: Usability Lab Example 2 - User 1
  7. Video: Usability Lab Example 2 - User 2


WEEK 4


Evaluation with Users (Part 2)
We continue our discussion of with-user evaluation techniques (Part 2 of 3)


4 videos expand


  1. Video: Ethics in User Evaluation
  2. Video: Drafting a User Test Plan
  3. Video: Field Study Case Example: ShareTable Deployment
  4. Video: Assignment Video: User Test Plan

Graded: User Test Plan

Evaluation with Users (Part 3)
We continue our discussion of with-user evaluation techniques (Part 2 of 3)


8 videos expand


  1. Video: Eye-Tracking: Introduction and First Demonstration
  2. Video: Eye-Tracking: Second Demonstration
  3. Video: Eye-Tracking: Review
  4. Video: Eye-Tracking: Discussion and Conclusion
  5. Video: Field Studies, Alpha Releases, and A/B Tests
  6. Video: Controlled Field Experiments
  7. Video: Industry Practice: Massive A/B Testing (Interview with Ronny Kohavi)
  8. Video: Log Analysis in Evaluation


Wrap-Up
We revisit our overview of UI evaluation.


2 videos expand


  1. Video: Usability Goals and Measures
  2. Video: Evaluating User Interfaces: Course Recap

Graded: Evaluation with Users Quiz

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