Knowledge Management with Confluence Cloud

Seminarziel

The goal of using Confluence by Atlassian is to create a collaborative environment where knowledge can be easily shared, documented, and utilized. The platform provides a user-friendly interface that allows individuals and teams to create, organize, and share information efficiently.
By utilizing Confluence, organizations can improve their overall productivity, reduce miscommunication, and enhance the knowledge sharing process. It also enables remote teams to work seamlessly and stay connected, despite being in different locations.
Ultimately, the goal of using Confluence is to foster a culture of collaboration and knowledge sharing within an organization, leading to increased innovation, faster decision-making, and better outcomes.

Inhalt

• Part 1: Introduction to Confluence
  • What is Confluence? Understanding Confluence's purpose, features, and benefits.
  • How is Confluence structured? Overview of Confluence's structure, including spaces, pages, templates, and macros.
  • Atlassian licensing model and apps: Understanding Atlassian's licensing model and how to choose and install apps in Confluence.

By the end of this section, you will have a solid understanding of what Confluence is, how it works, and how to get started with it.

• Part 2: Understanding Knowledge Management
  • Sharing information: Understanding the importance of sharing information effectively, and how Confluence can help.
  • Working transparently: How to use Confluence to work transparently and foster a culture of openness and collaboration.
  • Documenting knowledge: How to use Confluence to document and organize knowledge effectively, and how to encourage others to contribute to your knowledge base.

By the end of this section, you will have a solid understanding of the importance of Knowledge Management, and how Confluence can help you achieve your KM goals.

• Part 3: Getting Familiar with Confluence
  • Dashboard: Overview of the Confluence Cloud dashboard and how to customize it for your needs.
  • Confluence Navigation: Understanding the different navigation menus in Confluence and how to use them to navigate between spaces, pages, and other content.
  • Spaces, Pages: How to create, manage, and organize spaces and pages in Confluence. Understanding the difference between spaces and pages, and how to use them effectively to organize content.
  • Templates: Using Confluence templates to create consistent and standardized pages across your organization. How to create and customize templates to fit your needs.
  • Search: Understanding how Confluence search works, and how to use it effectively to find the content you need.
  • Profile: How to set up your Confluence profile and personalize it to your needs. Understanding how to use your profile to collaborate with others and share your expertise.
  • Notifications: How to manage your Confluence notifications and stay up-to-date on changes to your content.
  • Permissions: Understanding how Confluence permissions work, and how to manage them effectively to control access to your content.
  • Read mode: How to use Confluence's read mode to view pages in a distraction-free, reader-friendly format.
  • Archiving pages: How to archive pages in Confluence to keep your space clean and organized.
  • Page history and versions: Understanding how Confluence tracks page history and versions, and how to use this feature to revert to an earlier version of a page if needed.

By the end of this section, you will have a solid understanding of how to use Confluence to create, manage, and organize your content effectively, as well as how to customize your Confluence experience to fit your needs.

• Part 4: Integrating Jira & Confluence
  • Benefits of integrating Jira and Confluence: Understanding the benefits of integrating Jira and Confluence for seamless collaboration.
  • Setting up Jira and Confluence integration: How to set up the integration between Jira and Confluence, and how to configure the integration settings.
  • Creating Jira issues from Confluence: How to create Jira issues directly from Confluence, and how to link Confluence pages to Jira issues.
  • Using Jira reports in Confluence: How to use Jira reports in Confluence to get a real-time view of your team's progress.