Intercultural Management

About this course: This MOOC explores different aspects of intercultural management, including teams, leadership, Human Resource Management, marketing and negotiations. When you complete this MOOC, you will have a richer understanding of the concept of culture, and how culture influences the way that individuals behave. You will also get a deeper knowledge about how culture shapes management practices in international organizations. We will introduce you to a number of experts in the field of intercultural management who will discuss the challenges and the benefits of dealing with employees on a global level. Moreover, we will share with you insights from our own research to illustrate recent developments in the field of intercultural management. During the MOOC we will provide you with a variety of concepts and tools that empower you to successfully interact with people from other cultures to achieve your desired personal and business-related goals. Please have a look at the teaser available at : https://www.youtube.com/watch?v=LVze_O6vjKI

Created by:  ESCP Europe

• Taught by:  Kerstin Alfes, Professor of Organisation and Human Resource Management

  Berlin Campus

• Taught by:  Robert Wilken, Professor of International Marketing

  Berlin Campus

• Taught by:  Chiara Succi, Professor of Organizational Behavior

  Turin Campus

• Taught by:  Marion Festing, Professor of Human Resource Management and Intercultural Leadership

  Berlin Campus

Level Beginner Language English How To Pass Pass all graded assignments to complete the course. User Ratings 4.1 stars Average User Rating 4.1See what learners said Coursework

Each course is like an interactive textbook, featuring pre-recorded videos, quizzes and projects.

Help from your peers

Connect with thousands of other learners and debate ideas, discuss course material, and get help mastering concepts.

Certificates

Earn official recognition for your work, and share your success with friends, colleagues, and employers.

ESCP Europe The World's First Business School (est. 1819) ESCP Europe is the world's oldest business school and has educated generations of leaders and entrepreneurs. With its five urban campuses in Berlin, London, Madrid, Paris, Turin and Warsaw, ESCP Europe's true European identity enables the provision of a unique style of cross-cultural business education and a global perspective on international management issues. ESCP Europe welcomes 4,000 students and 5,000 executives from 90 different nations every year, offering them a wide range of general management and specialised programmes (Master, MSc, MBA, PhD and Executive Education).

Syllabus


WEEK 1


Introduction



5 videos, 14 readings expand

1. Video: Introduction - Opening
2. Video: Globalization and Culture
3. Video: The Concept of Culture
4. Video: Cultural Dimensions
5. Video: Intercultural Management Skills
6. Reading: International Dimensions of Organizational Behavior
7. Reading: Contemporary Developments in World Culture
8. Reading: The Globalization Reader
9. Reading: International Human Resource Management
10. Reading: The Triangular Trade and the Atlantic Economy of the Eighteenth Century
11. Reading: Beyond culture
12. Reading: Cultures and Organizations: Software of the Mind
13. Reading: Culture, Leadership and Organizations, The GLOBE Study of 62 Societies
14. Reading: A quarter century of culture’s consequences: a review of empirical research incorporating Hofstede’s cultural values framework
15. Reading: The globalization of markets
16. Reading: Ted Talk - The hidden force in global economics: sending money home
17. Reading: Universals in the Content and Structure of Values: Theoretical Advances and Empirical Tests in 20 Countries
18. Reading: Cultural intelligence. A theory-based, short form measure
19. Reading: Riding the Waves of Culture: Understanding Cultural Diversity in Business

Graded: End of Module 1 Quiz

WEEK 2


Intercultural Teams and Leadership



5 videos, 14 readings expand

1. Video: Introduction
2. Video: Intercultural Encounters and Self-Awareness
3. Video: Managing Diversity
4. Video: Managing Intercultural Teams
5. Video: Leadership in an Intercultural Organization
6. Reading: The Impact of Leadership and Change Management Strategy on Organizational Culture
7. Reading: Autobiography of Intercultural Encounters
8. Reading: Identification and Assessment of Intercultural Competence as a Student Outcome of Internationalization
9. Reading: Developing Global Managers: Integrating Theory, Behavior, Data and Performance
10. Reading: Global Leadership Practices: A Cross-Cultural Management Perspective
11. Reading: Cross-cultural Management Research: Assumptions, Evidence and Suggested Directions
12. Reading: Leadership That Gets Results
13. Reading: Beyond Culture
14. Reading: Cultures and Organizations: Software of the Mind
15. Reading: Psychological Types
16. Reading: Type and Culture: Using the MBTI Instrument in International Applications
17. Reading: What Leaders Really Do
18. Reading: Isabel Briggs Myers and Type Development
19. Reading: Why do People follow Leaders? A Study of a U.S. and a Japanese Change Program

Graded: End of Module 2 Quiz

WEEK 3


Intercultural HRM



5 videos, 10 readings expand

1. Video: Introduction
2. Video: Intercultural Mobility
3. Video: Intercultural Recruitment and Selection
4. Video: Cultural Dimensions of Talent Management
5. Video: Intercultural Rewards
6. Reading: European Reward Governance Survey
7. Reading: Evolving and enduring Challenges in Global Mobility
8. Reading: Changing Patterns of Global Staffing in the Multinational Enterprise: Challenges to the Conventional Expatriate Assignment and Emerging Alternatives
9. Reading: Ethnic and Gender Subgroup Differences in Assessment Center Ratings: A Meta-analysis
10. Reading: International Human Resource Management
11. Reading: Strategic Issues and Local Constraints in Transnational Compensation Strategies: An Analysis of Cultural, Institutional and Political Influences
12. Reading: Expatriate Careers and the Psychological Contract - an empirical Study on the Impact of International Human Resource Management
13. Reading: Comparative total rewards practices and policies
14. Reading: Global Talent Management
15. Reading: Global talent management: How leading multinational build and sustain their talent pipeline

Graded: End of Module 3 quiz

WEEK 4


International Marketing Decisions



5 videos, 5 readings expand

1. Video: Introduction
2. Video: International Product Decisions
3. Video: International Promotion Decisions
4. Video: International Place Decisions
5. Video: International Pricing Decisions
6. Reading: Internationales Marketing
7. Reading: International Marketing Strategy: Analysis, Development and Implementation
8. Reading: Estrategias de Marketing Internacional
9. Reading: Global Marketing Management
10. Reading: Marketing international, Marchés, Cultures et Organisations

Graded: End of Module 4 Quiz

WEEK 5


Intercultural Business Negotiations



5 videos, 6 readings expand

1. Video: Introduction
2. Video: Goals and Negotiation Approaches
3. Video: Foreign Language Use: Proficiency and Anxiety
4. Video: Style of Language: High-Context vs. Low-Context
5. Video: The Role of Teams in Intercultural Business Negotiations
6. Reading: Cultural accommodation and language priming: Competitive versus Cooperative Behavior in a Prisoner’s Dilemma Game
7. Reading: he Multifaceted role of Language in International Business: Unpacking the Forms, Functions and Features of a Critical Challenge to MNC Theory and Performance
8. Reading: International Management: Managing Across Borders and Cultures, Text and Cases
9. Reading: Negotiation
10. Reading: Language Matters: Status Loss and Achieved Status Distinctions in Global Organizations
11. Reading: The ambiguous Role of cultural Moderators in Intercultural Business Negotiations

Graded: En of Module 5 quiz

Wrap up



1 video expand

1. Video: Wrap up

Graded: Final Quiz