ITIL® Operational Support Analysis (OSA)

Leider sind die Kurse von Good E-learning international nicht mehr auf Springest vertreten.

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SMAX210 - Service Management Automation X Essentials for Support Engineers

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This course covers how a support engineer uses the Service Management Automation X (SMAX) Agent interface to support the IT needs of a busi…

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ITIL® 4 Specialist: Monitor, Support and Fulfil + examen [ITIL4P-MSF]

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OVERVIEW This 3-day course compiles for the candidates the understanding of the key concepts, principles, value and challenges of ITIL 4’s …

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ITIL 4 Create Deliver and Support CDS E-learning

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ITIL 4 Create Deliver and Support CDS E-learning Content of the training The ITIL 4 Create, Deliver and Support CDS e-learning helps you pr…

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ITIL® 4 Specialist: Plan, Implement & Control + examen [ITIL4P-PIC]

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OVERVIEW This 3-day course compiles for the candidates the understanding of the key concepts, principles, value and challenges of ITIL 4’s …

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ITIL 4 Specialist: Create Deliver and Support CDS

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ITIL 4 Specialist: Create Deliver and Support CDS The ITIL 4 Specialist: Create Deliver and Support CDS is designed for the candidates whoe…

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Service Desk Analyst + Examen [SDA]

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OVERVIEW Become a qualified Service Desk Analyst and boost your levels of customer service support The importance of delivering high-qualit…

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ITIL® 4 Specialist IT Asset Management + examen [ITIL4ITAM]

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OVERVIEW The ITIL 4 IT Asset Management module is structured and aligned around the ITIL framework and the ITIL Practice Guides. The examin…

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ITIL® 4 Foundation (English version)

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2 Termine mit garantierter Durchführung
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ITIL® Introduction and History: ITIL® History ITIL® Library The ITIL® Service Value System (SVS) Four dimensions of service management Succ…

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ITIL 4 Leader Digital and IT Strategy DITS e-learning

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ITIL 4 Leader Digital and IT Strategy DITS e-learning Content of the training Our accredited ITIL 4 Leader Digital and IT Strategy DITS e-l…

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ITIL® 4 Specialist Business Relationship Management + examen [ITIL4BRM]

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OVERVIEW This module focuses on providing the candidates with the understanding of the key concepts,principles, value and challenges of the…