ITIL® Expert Certification Suite

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Beschreibung

Our ITIL Expert Certification Suite provides students with the most flexible, low cost, high quality option to progress from Foundation level, through to Intermediate, and MALC to become a qualified ITIL Expert.
By purchasing this package, you will receive instant and full access to over 250 hours of accredited course material which includes interactive resources, practice exams, revision guides, videos and much more!
Each student will also have 24/7 access to an ITIL tutor for additional help and advice.

How to get certified

What you need to know about the ITIL Foundation exam:
  • The examination is multiple choice
  • The examination is closed book
  • The examination consists of 40 questions to be …

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Frequently asked questions

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Noch nicht den perfekten Kurs gefunden? Verwandte Themen: ITIL, ITIL Intermediate, Selbstorganisation, ITIL Service Manager und IBM (Lotus Domino).

Our ITIL Expert Certification Suite provides students with the most flexible, low cost, high quality option to progress from Foundation level, through to Intermediate, and MALC to become a qualified ITIL Expert.
By purchasing this package, you will receive instant and full access to over 250 hours of accredited course material which includes interactive resources, practice exams, revision guides, videos and much more!
Each student will also have 24/7 access to an ITIL tutor for additional help and advice.

How to get certified

What you need to know about the ITIL Foundation exam:
  • The examination is multiple choice
  • The examination is closed book
  • The examination consists of 40 questions to be answered within 60 minutes
  • To pass the exam you must score 26/40 (65%)
What you need to know about the ITIL Intermediate exams:
  • Each Intermediate exam carries a different amount of ITIL credits (please check before you start your studies)
  • The examination is a complex multiple choice
  • The examination is scenario-based and closed book
  • The examination consists of 8 questions to be answered within 90 minutes
  • To pass the exams you must score 28/40 (70%)
  • Candidates sitting an examination in a language other than their first language have a maximum of 120 minutes and are allowed to use a dictionary
What you need to know about the ITIL Managing Across the Lifecycle (MALC) exam:
  • The exam is based on a case study
  • Between eight and ten questions will be case study-based
  • A maximum of two questions will not be based on the case study. Each question will state clearly whether it is case study-based
  • To pass the exam you must score 35/50 (70%)
  • Successfully passing the exam will earn delegates five credits towards ITIL Expert level
  • Candidates will have 120 minutes to complete the exam (those sitting the examination in a language other than their first language will have a maximum of 150 minutes and will be allowed to use a dictionary)

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