Implementing Cisco Collaboration Applications - CPLL [CLICA-CPLL]

Methode

Implementing Cisco Collaboration Applications - CPLL [CLICA-CPLL]

Global Knowledge Network Netherlands B.V.
Logo von Global Knowledge Network Netherlands B.V.
Bewertung: starstarstarstarstar_border 7,8 Bildungsangebote von Global Knowledge Network Netherlands B.V. haben eine durchschnittliche Bewertung von 7,8 (aus 122 Bewertungen)

Tipp: Haben Sie Fragen? Für weitere Details einfach auf "Kostenlose Informationen" klicken.

Beschreibung

Ontdek de verschillende trainingsmogelijkheden bij Global Knowledge

Online of op locatie er is altijd een vorm die bij je past.

Kies op welke manier jij of je team graag een training wilt volgen. Global Knowledge bied je verschillende trainingsmogelijkheden. Je kunt kiezen uit o.a. klassikaal, Virtueel Klassikaal (online), e-Learning en maatwerk. Met onze Blended oplossing kun je de verschillende trainingsvormen combineren.

OVERVIEW

The Implementing Cisco Collaboration Applications (CLICA) course provides you with the knowledge and skills required to streamline communication protocol, strengthen compliance measures and enhance your communication systems and devices. Gain an understanding of Single Sign-On (SSO), Cisco® Unified IM & Presence, Cisco Unity® Connection and Cisco Unity Express and Application clients. Through a combination of lessons and hands-on training, you will acquire the skills to maximize the agility of robust management systems.

Associated Certification: Cisco CCNP Collaboration and Cisco Certified Specialist - Collaboration Applications Implementation

Associated Exam: 300-810

OBJECTIVES

Aft…

Gesamte Beschreibung lesen

Frequently asked questions

Es wurden noch keine FAQ hinterlegt. Falls Sie Fragen haben oder Unterstützung benötigen, kontaktieren Sie unseren Kundenservice. Wir helfen gerne weiter!

Noch nicht den perfekten Kurs gefunden? Verwandte Themen: Unity, Cisco Collaboration, JavaScript & AJAX, 3D-Design und ActionScript.

Ontdek de verschillende trainingsmogelijkheden bij Global Knowledge

Online of op locatie er is altijd een vorm die bij je past.

Kies op welke manier jij of je team graag een training wilt volgen. Global Knowledge bied je verschillende trainingsmogelijkheden. Je kunt kiezen uit o.a. klassikaal, Virtueel Klassikaal (online), e-Learning en maatwerk. Met onze Blended oplossing kun je de verschillende trainingsvormen combineren.

OVERVIEW

The Implementing Cisco Collaboration Applications (CLICA) course provides you with the knowledge and skills required to streamline communication protocol, strengthen compliance measures and enhance your communication systems and devices. Gain an understanding of Single Sign-On (SSO), Cisco® Unified IM & Presence, Cisco Unity® Connection and Cisco Unity Express and Application clients. Through a combination of lessons and hands-on training, you will acquire the skills to maximize the agility of robust management systems.

Associated Certification: Cisco CCNP Collaboration and Cisco Certified Specialist - Collaboration Applications Implementation

Associated Exam: 300-810

OBJECTIVES

After completing this course you should be able to:

  • Configure Cisco Unity Connection integration
  • Configure and troubleshoot Cisco Unity Connection and Cisco Unity Connection call handlers
  • Configure and troubleshoot Cisco Unity Express
  • Describe SSO for Cisco Unified Communications applications
  • Describe how Cisco Jabber® and Cisco Unified Communications Manager IM and Presence are integrated with other Cisco or third-party applications
  • Customize the Cisco Unified Communications Manager IM and Presence and Cisco Jabber functionality
  • Configure and troubleshoot chat rooms and message archiving
  • Troubleshoot Cisco Jabber and Cisco Unified Communications Manager IM and Presence
  • Integrate Cisco Unified Attendant Console Advanced with Cisco Unified Communications Manager and Cisco Unified Communications Manager IM ; Presence server
  • Configure call recording and monitoring

CONTENT

Configuring and Troubleshooting Cisco Unity Connection Integration

  • Overview of CIsco Unity Connection Integration
  • SCCP Integration
  • Typical Integration Mistakes
  • Integration Considerations
  • Clustering Options
  • Deployment Options
  • Networking

Configuring and Troubleshooting Cisco Unity Connection Call Handlers

  • Call Handler Overview
  • System Call Handler
  • Caller Input
  • Operator Call Handler
  • Goodbye Call Handler
  • Directory Handler
  • Interview Handler
  • Toll Fraud

Troubleshooting Cisco Unity Connection

  • Overview of Cisco Unity Connection Troubleshooting Options
  • Integration Troubleshooting Tools
  • Cisco Unified Real-Time Monitoring Tool

Configuring and Troubleshooting Cisco Unity Express

  • Overview of Cisco Unity Express Integration
  • Triggers
  • MWI Notification
  • Cisco Unity Express Trigger Troubleshooting
  • MWI Notfication Troubleshooting

Configuring Single Sign-On (SSO) for Cisco Unified Communications Applications

  • SSO Overview
  • SSO Prerequisites
  • SSO Components
  • Trust Metadata File
  • Identity Provider
  • SAML Authentication
  • OAuth
  • Cisco Unified Communications Manager SSO Capabilities
  • SSO for Collaboration Endpoints
  • SSO and Collaboration Edge
  • Session and Token Expiration Timers

Integrating Cisco Unified Communications Manager IM and Presence and Cisco Jabber

  • Cisco Unified Communications Manager IM and Presence and Cisco Jabber Integration Overview
  • Integration with Cisco Unified Communications Manager and IM and Presence Service
  • Integration with Cisco Unity Connection
  • Integration with Conferencing Servers
  • Integration with LDAP
  • Integration with Microsoft Exchange
  • Clustering
  • Cisco Unified Communications Manager IM and Presence Service Federation Overview
  • Cisco Unified Communications Manager IM and Presence Multidomain Deployment
  • Cisco Unified COmmunications Manage IM and Presence Interdomain Federation
  • Cisco Jabber Deployment Options
  • Cisco Jabber in Deskphone Control Mode
  • Cisco Jabber in Softphone Mode
  • Cisco Jabber Service Discovery Process

Customizing Cisco Unified Communications Manager IM and Presence and Cisco Jabber Functionality

  • Cisco Jabber Customization Overview
  • Cisco Unified Communications Services
  • Service Profiles
  • Custom Configuration Files
  • Contact Sources
  • Contact Photos
  • Policies
  • Embedded Tabs
  • Cisco Jabber Extend and Connect
  • Apple Push Notification Service

Configuring Cisco Unified Communications Manager IM and Presence Service Compliance and Message Archiving

  • Enterprise Instant Messaging
  • External Database Overview
  • PostgreSQL External Database Integration
  • Persisitent Chat
  • Message Archiving

Troubleshooting Cisco Unified Communications Manager IM and Presence Service

  • Cisco Unified Communications Manager IM and Presence System Troubleshooting Tools
  • System Troubleshooter
  • Cisco Unified Real-Time Monitoring Tool
  • Presence Viewer
  • Cisco Jabber Connection Status
  • Apple Push Notifications Troubleshooting
  • IM and Presence Service Multidomain Deployment Troubleshooting

Integrating Cisco Unified Attendant Console Advanced

  • Cisco Unified Attendant Console Advanced Integration Overview
  • Capablilities
  • Platform Requirements
  • Cisco Unified Communications Manager Integration
  • Cisco Unified Communications Manager IM and Presence Service Integration
  • Reporting

Implementing Call Recording and Monitoring

  • Overview of Call Recording and Monitoring in Cisco Unified Communications Manager
  • SPAN-Based Solutions
  • Cisco Unified Border Element Dial-Peer Forking
  • Cisco Unified Communications Manager Network-Based Recording and Monitoring

Labs:

  • Integrate and Set Up Cisco Unity Connection
  • Configure Cisco Unity Connection Call Handlers
  • Implement Toll Fraud Prevention
  • Troubleshoot Cisco Unity Connection Call Handlers
  • Troubleshoot Cisco Unity Connection
  • Configure Cisco Unity Express
  • Troubleshoot Cisco Unity Express
  • Configure Cisco Unified Communications Manager IM and Presence High Availability
  • Implement Cisco Jabber
  • Configure Centralized Cisco Unified Communications Manager IM and Presence
  • Configure Cisco Unified Communications Manager IM and Presence Service Functionality
  • Enable Message Archiving and Chat Rooms
  • Troubleshoot the Cisco Unified Communications IM and Presence Database Connection
  • Troubleshoot Cisco Unified Communications Manager IM and Presence High Availability
  • Troubleshoot Cisco Unified Communications Manager IM and Presence Service
  • Integrate Cisco Unified Attendant Console Advanced
  • Implement Call Recording and Monitoring Using a Switched Port Analyzer (SPAN)-based Solution
  • Implement Cisco Unified Communications Manager Call Recording and Monitoring

Werden Sie über neue Bewertungen benachrichtigt

Es wurden noch keine Bewertungen geschrieben.

Schreiben Sie eine Bewertung

Haben Sie Erfahrung mit diesem Kurs? Schreiben Sie jetzt eine Bewertung und helfen Sie Anderen dabei die richtige Weiterbildung zu wählen. Als Dankeschön spenden wir € 1,00 an Stiftung Edukans.

Es wurden noch keine FAQ hinterlegt. Falls Sie Fragen haben oder Unterstützung benötigen, kontaktieren Sie unseren Kundenservice. Wir helfen gerne weiter!

Bitte füllen Sie das Formular so vollständig wie möglich aus

(optional)
(optional)
(optional)
(optional)

Haben Sie noch Fragen?

(optional)
Damit Ihnen per E-Mail oder Telefon weitergeholfen werden kann, speichern wir Ihre Daten.
Mehr Informationen dazu finden Sie in unseren Datenschutzbestimmungen.