Firewall: Troubleshooting (EDU-330) [PAN-EDU-330]

OVERVIEW

The Palo Alto Networks Firewall Troubleshooting (EDU-330) course is an instructor-led training that will help you to:

• Understand the underlying architecture of the Next-Generation FireWall and what happens to a packet when it is being processed
• Investigate networking issues using firewall tools including the CLI
• Follow proven troubleshooting methodologies specific to individual features
• Analyze advanced logs to resolve various real-life scenarios
• Solve advanced, scenario-based challenges

In the Firewall Configuration and Management (EDU-210) training, students will learn everything about how to configure the Next-Generation FireWall. This is all good if things are working, but what if they aren’t? This is what the Firewall Troubleshooting (EDU-330) course is all about — to give network security engineers the tools and techniques they need to effectively troubleshoot any issues related to the Firewall or even to provide proof that the problem is not related to the FireWall.

Remark 1: This Palo Alto training will be delivered in 3 full-day sessions or 6 half-day sessions.

Remark 2: This lecture training includes also hands-on labs excersis

OBJECTIVES

• Successful completion of this three-day, instructor-led course will enhance the participant’s understanding of how to troubleshoot the full line of Palo Alto Networks next-generation firewalls.
• Participants will perform hands-on troubleshooting related to the configuration and operation of the Palo Alto Networks firewall.
• Completion of this class will help participants develop an in-depth knowledge of how to troubleshoot visibility and control over applications, users, and content.

AUDIENCE

• Security Engineers
• Security Administrators
• Security Operations Specialists
• Security Analysts
• Support Staff

CERTIFICATION

Recommended as preparation for the following exams:

• PCNSE - Palo Alto Network Certified Network Security Engineer

The recommended enablement path for the PCNSE certification is first to take the “Firewall: Configuration and Management” (EDU-210) course followed by the “Panorama: Managing Firewalls at Scale” (EDU-220) and the Firewall Troubleshooting (EDU-330) in either order.

CONTENT

Module 1: Tools and Resources

Module 2: Flow Logic

Module 3: Packet Captures

Module 4: Packet-Diagnostics Logs

Module 5: Host-Inbound Traffic

Module 6: Transit Traffic

Module 7: System Services

Module 8: Certificate Management and SSL Decryption

Module 9: User-ID

Module 10: GlobalProtect

Module 11: Support Escalation and RMAs

Module 12: Next Steps

Appendix - CLI primer