APM120 - Application Performance Management 9.x Essentials – Englisch

This five-day, instructor-led classroom staining offers technical personnel the opportunity to learn and experience managing the Application Performance Management (APM) side of Business Service management (BSM) 9.2. This course is designed for individuals who are responsible for the performance and availability aspects of mission-critical applications and for the configuration and administration of BSM. The hands-on lab exercises in this course use BSM version 9.2.Kursinhalt

• Module 1: Course Overview
• Module 2: Introduction to BSM
• Module 3: BSM Architecture and Deployment
• Module 4: BSM User Interface
• Module 5: Introduction to BPM and VuGen
• Module 6: EUM Script Repository
• Module 7: End User Management (EUM-BPM)
• Module 8: End User Management (EUM-RUM)
• Module 9: EUM Reports
• Module 10: Run-Time Service Model (RTSM) Introduction
• Module 11: CI Type Manager
• Module 12: Introduction to the Modeling Studio
• Module 13: Introduction to SiteScope
• Module 14: Working with SiteScope
• Module 15: System Availability Management
• Module 16: Service Health
• Module 17: Service Level Management
• Module 18: User Reports
• Module 19: Introduction to MyBSM
• Module 20: Platform Administration
• Module 21: Service Intelligence Overview
• Module 22: Using TransactionVision
• Module 23: Working with HP Diagnostics
• Module 24: Using the BSM Grapher
• Module 25: Troubleshooting BSM

Zielgruppe New users of BSM 9.0 - 9.2, including Database Administrators, System Administrators, Network Administrators, Operations Managers, Availability Engineers.Voraussetzungen Working knowledge of the following: Systems, network and database administration, ITIL concepts and terminology, Industry standard operating systems, Network, system and application monitoring principles and practices